Due to COVID-19 additional venue restrictions will apply:
Stay home if you’re unwell!
Patrons can only sit in the allocated seat or general admission area shown on your ticket.
Keep to your designated seat or GA area, limiting movement around the venue as much as possible.
Due to increased capacity, there might be patrons occupying the seats directly next to, behind and in front of you during the event.
Please keep adequate distance between yourself and others.
Wash or sanitise your hands regularly.
Food and beverage purchases will be sold by cashless payment methods only.
When lining up to purchase items it is important to give people in front and behind you adequate space.
Please cough or sneeze into your elbow and be aware that you may not be admitted if you are showing COVID-19 symptoms.
No pass-outs are available.
Do not bring bags larger than a reusable supermarket bag or cooler bag.
Follow directions of Security and event staff and note your nearest First aid post.
Do not attend the event if you have been in close contact with a person who is COVID positive, you are COVID positive or you have travelled overseas or to a declared COVID-19 Hotspot in the previous 14 days.
While our team are doing everything possible to ensure patron safety, we encourage you to self-manage while onsite and make your personal attendance decision based on current COVID-19 information and your personal circumstances.
The COVIDSafe app speeds up contacting people exposed to coronavirus (COVID-19). This helps us support and protect you, your friends and family. Please read the content on this page before download...
- Seats are provided in the A & B Reserved seating & Concert and Dining areas. You are permitted to bring a supermarket sized cooler bag into this area (must fit under the chair).
- Front GA/General Admission Rear Lawn - Must BYO standard sized camping chair (back of chair no higher than 100cm). You are permitted to bring a supermarket sized cooler bag into this area
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Pack your COVID essentials > bottle of sanitiser and a face mask.
- Sealed plastic bottled water (still or sparkling) up to 1.5L in size. Empty translucent plastic bottles can be brought into the venue to use at our free water stations.
- Food - there is also a selection of food available for purchase - cash only.
- Event sites are in wineries, which have some sloped and uneven areas. Wear sensible footwear I gumboots for wet weather.
- Bring sunscreen and a hat! Please note: there are no sheltered areas - come prepared for rain or shine.
- For sunny days make sure you wear a wide brimmed hat for protection and bring plenty of sunscreen with you.
- If the forecast is for rain please bring suitable shoes a poncho or raincoat.
- Alcohol, non alcoholic drinks - this includes juice, soft drinks, sports drinks (the only exception is sealed plastic bottled still or sparkling water up to 1.5L in size) – This is a licensed event, alcohol is available for purchase at all venues. Empty translucent plastic bottles can be brought into the venue to use at our free water stations.
- Metal cutlery, including cheese knives.
- Selfie and Go Pro sticks.
- Aerosols, sunshades, tents and tables.
- Umbrellas, even if its raining. Bring good quality raincoats and gumboots instead.
- Glass - this includes wine glasses, jars, or any other containers or items made of glass
- Professional cameras (including SLR's & any camera with a removable lens) and sound and video recording equipment. For full details read the answer to 'Can I bring my camera or sound and video recording equipment?' below.
- Pets (other than guide dogs)
- Beanbags, blow-up air chairs or lounges.
- No hard coolers, eskis, large cooler bags. You are permitted to bring a supermarket sized cooler bag into the event.
There will be a security check at the gate and prohibited items will be confiscated.
Roundhouse Entertainment does not take any responsibility for confiscated items.
The ticket types can change from show to show depending on the artist and venue. Click here for a full description of each ticket type.
Only purchase tickets through Ticketmaster. Ticketmaster are the authorised ticketing agency that has the contract to supply tickets for all venues on this tour.
We recommend that this event is suitable for adults only. This is a licensed, loud music event, staged over a long time. All people attending the event must hold a valid ticket, regardless of age.
Persons under 18 must be accompanied by a ticket-holding parent or legal guardian at all times.Parking is available onsite at Mt Duneed Estate, Bimbadgen and Sirromet Winery. A parking fee of $20 per vehicle applies, payable on the day by either cash or card.
If you CAR-POOL to the event and arrive in a vehicle with 4 or more paying ticket holders, you will NOT be charged for parking.
Professional cameras and video and recording equipment are not allowed.
Generally, cameras with powerful zoom lenses or detachable lenses in a carry case are not allowed. We can’t judge that beforehand. It's up to security staff on the day, and debate will not be entered into. Unauthorized or prohibited photography may result in images being deleted by security staff.
Media and professional photographers must arrange accreditation through info@roundhouse.com.au
Yes. Please ask Security, Event staff or First Aid officers for help. There will be a first aid service attending every event. Please consider others as well as your own safety. If someone is in need of medical attention please let Security, Event staff or First Aid know so they can help.
No passouts at all venues (except in the case of adverse weather conditions or in an emergency)
If it does rain the show will go ahead unless conditions are deemed to be dangerous. If an event does not go ahead due to this reason, patrons will receive a full refund from point of purchase. If the forecast is for even the possibility of rain bring good quality raincoats and suitable footwear.
The decision to cancel a show will be made as early as possible but may not be made until the morning of the show. In the event of inclement weather patrons should check this website BEFORE departing for the show for messages regarding traffic, parking or wet weather arrangements.
We will also send out notifications via email and SMS. Please ensure your contact details with Ticketmaster are up to date when purchasing a ticket.
Only in the designated Smoking Areas which are sign posted at every venue.
Please note: WA venues are non-smoking.
Occasionally changes occur that are out of our control. Scheduled performance times and artist line-ups are subject to change. No refund will be offered in these circumstances.
Yes. Disabled toilets, parking and viewing areas are available at all venues. Please Note: a day on the green shows are held at wineries. Therefore, there are some sloped and uneven areas.
Ticketing - Please contact the Ticketmaster Contact Centre if you have 'Wheelchair, Companion Card or Special Needs' booking requirements or are otherwise unable to complete a ticket purchase on-line.
Contact details:
Telephone: 1300 446 925
or
Email: Email your Accessible Seating request to mail.bookings@ticketmaster.com.au. Please ensure you include the Event Name, Venue, Date and Time along with your contact details.
Service Hours: Monday - Saturday 9am - 8pm; Sunday 9am - 5pm AEST (closed Christmas / Boxing Day)
Parking – A dedicated parking area is available at all sites and is located close to the entry into the event. Just look out for the signs to accessible & special needs parking upon arrival, they will be sign-posted.
Companion card – Companion Card holders are entitled to a free ticket for their carer.
Ground condition – Please Note: a day on the green shows are held at wineries. Therefore, there are some sloped and uneven areas.
Toilets – Assessable toilets are located in the main toilet areas on site.
Most venues have average mobile phone coverage. Please note that phone reception can be very limited during the event. If you are meeting people onsite or getting picked up at the end of the event please make the appropriate arrangements prior to the day in case you have issues with phone reception.
Bus services – Taking the bus to and from the event is the best way to travel to the A day on the Green. Please check the Transport Information page for the specific venue for more information.
Pick up & Drop off – You can be dropped off and picked up from the venue. Please use the dedicated pick up / drop off zone. Drop off and pickup on surrounding roads is not permitted.
Taxis – A dedicated taxi rank is supplied at all events. Please note taxis can be in short supply at the end of the night and we highly recommend that you make alternative arrangements particularly for the larger events. Taxis must drop off passengers inside the venue and no pickups are allowed on the roads outside of the venue.
Uber – Anyone getting dropped off or picked up by an Uber driver must do so in the dedicated pick up and drop off area. Please note organising a pickup from the site might be difficult due to poor mobile reception.
Private Charter Buses, mini buses and limousines
Please refer to the events Transport & Accommodation page for more information.
You are permitted to bring your own food to the event however we do have a broad offering of food vendors onsite at all events. Every attempt is made to ensure all dietary requirements are catered for by the contracted food vendors however if you have a specific dietary requirement it is advised to bring your own food.
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