FAQs

General FAQs
What can I bring to a day on the green?
  • Deck/camping chair & rug for the General Admission area. Seats are provided in the Platinum, Gold & Silver Reserved seating & Concert and Dining areas.

  • Sealed plastic bottled still water up to 1.5L in size.

  • Food - there is also a selection of food available for purchase - cash only.

  • a day on the green sites are in wineries, which have some sloped and uneven areas. Wear sensible footwear / gumboots for wet weather.

  • Bring sunscreen and a hat! Please note: there are no sheltered areas - come prepared for rain or shine.

  • For sunny days make sure you wear a wide brimmed hat for protection and bring plenty of sunscreen with you.

  • If the forecast is for rain please bring suitable shoes a poncho or raincoat.

    Please click here to view our permitted and prohibited fact sheet.

What are prohibited items?
  • Alcohol, non alcoholic drinks - this includes juice, soft drinks, sports drinks (the only exception is sealed plastic bottled still water up to 1.5L in size) - a day on the green is a licensed event, alcohol is available for purchase at all venues.

  • Metal cutlery, including cheese knives.

  • Selfie and Go Pro sticks.

  • Aerosols, sunshades, tents and tables.

  • Umbrellas, even if its raining. Bring good quality raincoats and gumboots instead.

  • Glass - this includes wine glasses, jars, or any other containers or items made of glass

  • Professional cameras (including SLR's & any camera with a removable lens) and sound and video recording equipment. For full details read the answer to 'Can I bring my camera or sound and video recording equipment?' below.

  • Pets (other than guide dogs)

  • Beanbags, blow-up air chairs or lounges.

  • No hard coolers, eskis, cooler bags larger than 26L (cabin sized).

There will be a security check at the gate and prohibited items will be confiscated.

Roundhouse Entertainment does not take any responsibility for confiscated items.

Please click here to view our permitted and prohibited fact sheet.

What ticket types are available?

The ticket types can change from show to show depending on the artist and venue. General Admission is available at all shows. Depending on the Artist/Venue there will also be either Reserved seating (Platinum, Gold & Silver) OR Front General Admission. Click here for a full description of each ticket type.

Can I stand up in the Reserved Seating area?

Patrons will not be stopped from standing in front of their allocated seat during the performance. However, patrons are NOT allowed in the aisles or to dance anywhere other than in front of their own seat. Consideration of your fellow concert goers is expected at all times. Aggression, Intoxication or anti-social behaviour will not be tolerated and will result in ejection from the venue.

Please Note: In some cases the performing artist might request that the crowd in the seated area come forward and dance in the aisles.  Although we discourage this request from artists this is sometimes out of our control.

Can I bring my camera or sound and video recording equipment?

Professional cameras and video and recording equipment are not allowed.

Generally, cameras with powerful zoom lenses or detachable lenses in a carry case are not allowed. We can’t judge that beforehand. It's up to security staff on the day, and debate will not be entered into. Unauthorized or prohibited photography may result in images being deleted by security staff.

Media and professional photographers must arrange accreditation through info@roundhouse.com.au

Where do I find show times?

Once confirmed, we’ll post show times for a tour on the artist’s tour page under the specific venue. You’ll be able to find them in the SHOW TIMES section in the right hand section of the tour page.

Please note that all show times are a guide only and subject to change without notice.

Can I bring my own alcohol?

No. a day on the green is a licensed event, alcohol is available for purchase at all venues.

Can I bring the kids?

For concerts in VIC, NSW, SA, QLD and TAS kids under the age of 12 can enter free of charge in the General Admission area - no ticket required. All children, regardless of age, require a ticket for the Reserved Seating areas - there are no childrens prices. Kids aged 12 and over will be charged full price for General Admission tickets.

For WA concerts everyone must purchase a ticket, including kids.

Persons under 18 must be accompanied by a ticket-holding parent or legal guardian at all times.

Whilst we allow children to attend please give some consideration as to whether the environment is right for them. Some performers may have content and/or lyrics which you may consider inappropriate for children and as a licensed event alcohol will be available to patrons 18 years and older.

For parents considering bringing a baby to a day on the green - bringing your baby is entirely your prerogative, however not recommended, for both the child's wellbeing and safety, and your enjoyment of the show.
Please note: there is no shade or protection from sun or rain. Prams are not permitted in the aisles in the seated area, regardless if you have an aisle seat.

Where can I park?
  • Parking is available onsite at every event. A gold coin donation to the parking volunteers is greatly appreciated. Parking is at owners risk.  Parking outside of the venue on surrounding roads is not permitted. For shows at Rochford Winery a parking pass must be pre-purchased for $3.00 at either Ticketmaster or Rochford Wines website.
  • In the event that the onsite parking is affected by wet weather, off site parking and a complimentary bus shuttle will be made available.  Please check our website before you head out to the concert and make sure you allow some extra time to get to the show.
Is First Aid available?

Yes. Please ask Security, Event staff or First Aid officers for help. There will be a first aid service attending every event. Please consider others as well as your own safety. If someone is in need of medical attention please let Security, Event staff or First Aid know so they can help.

Are passouts available?

No passouts at all venues (except in the case of adverse weather conditions or in an emergency)

Can I bring an Esky into the Reserved Seating section?

Yes, small soft cooler bags only and must fit under the plastic chair. Unlike the General Admission area there is less space in the reserved seated area for large Eskys/picnics and it is advised that patrons bring smaller cooler bags that must be able to fit under a seat.

What if it rains?

If it does rain the show will go ahead unless conditions are deemed to be dangerous. If an event does not go ahead due to this reason, patrons will receive a full refund from point of purchase. If the forecast is for even the possibility of rain bring good quality raincoats and suitable footwear.

The decision to cancel a show will be made as early as possible but may not be made until the morning of the show. In the event of inclement weather patrons should check this website BEFORE departing for the show for messages regarding traffic, parking or wet weather arrangements.

We will also send out notifications via email and SMS.  Please ensure your contact details with Ticketmaster are up to date when purchasing a ticket.  

Can I smoke?

Only in the designated Smoking Areas which are sign posted at every venue. There is NO Smoking allowed in the Reserved Seating areas.

Please note: WA venues are non-smoking.

Where is Lost Property?

If you find or lose something - please go to the merchandise shop. After the event, any lost property will be left at the winery cellar door, or at the Cloakroom for shows in WA.

Will the program times or artists be likely to change?

Occasionally changes occur that are out of our control. Scheduled performance times and artist line-ups are subject to change. No refund will be offered in these circumstances.

Are EFTPOS facilities available?

We do have limited ATMS on site but it is still recommended to bring enough cash for the day.

In WA, EFTPOS is available over the bar.

Are there facilities for disabled people?

Yes. Disabled toilets, parking and viewing areas are available at all venues. Please Note: a day on the green shows are held at wineries. Therefore, there are some sloped and uneven areas.

Ticketing - Please contact the Ticketmaster Contact Centre if you have 'Wheelchair, Companion Card or Special Needs' booking requirements or are otherwise unable to complete a ticket purchase on-line.

Contact details:

136100 and follow the prompts
Accessible Seating Email Request:
mail.bookings@ticketmaster.com.au

Parking – A dedicated parking area is available at all sites and is located close to the entry into the event.  Just look out for the signs to accessible & special needs parking upon arrival, they will be sign-posted.

Companion card – Companion Card holders are entitled to a free ticket for their carer. 

Ground condition – Please Note: a day on the green shows are held at wineries. Therefore, there are some sloped and uneven areas.

Toilets – Assessable toilets are located in the main toilet areas on site.

Is there mobile phone reception at the venues?

Most venues have average mobile phone coverage. Please note that phone reception can be very limited during the event.  If you are meeting people onsite or getting picked up at the end of the event please make the appropriate arrangements prior to the day in case you have issues with phone reception.

Besides driving what are the transport options to and from venue?

Bus services – Taking the bus to and from the event is the best way to travel to the A day on the Green.  Please check the Transport Information page for the specific venue for more information.

Pick up & Drop off – You can be dropped off and picked up from the venue.  Please use the dedicated pick up / drop off zone.  Drop off and pickup on surrounding roads is not permitted.

Taxis – A dedicated taxi rank is supplied at all events.  Please note taxis can be in short supply at the end of the night and we highly recommend that you make alternative arrangements particularly for the larger events.  Taxis must drop off passengers inside the venue and no pickups are allowed on the roads outside of the venue.

Uber – Anyone getting dropped off or picked up by an Uber driver must do so in the dedicated pick up and drop off area.  Please note organising a pickup from the site might be difficult due to poor mobile reception.

Private Charter Buses, mini buses and limousines
Please refer to the events “Transport & Accommodation” page for more information.

 

What are the Food options onsite?

You are permitted to bring your own food to the event however we do have a broad offering of food vendors onsite at all events.  Every attempt is made to ensure all dietary requirements are catered for by the contracted food vendors however if you have a specific dietary requirement it is advised to bring your own food.

How do I apply for a Food Stall?

For events at Rochford Wines, Bimbadgen & Sirromet Wines please contact the winery direct. For all other wineries please email catering@adayonthegreen.com.au with all your stall details.

Do all artists do merchandise signings on the day?

Not all artists do signings on the day.  To find out what artists will be holding a signing at Merchandise please pay attention to the video screens and to the announcements on the day made by our MC.

Ticketing FAQs
Ticket Types

General Admission (GA)

The General Admission area is located behind the Reserved area or Front General Admission area. This is an unreserved area that is based on a first-come, first-served basis - BYO rug or deck chair. Please be aware of how much room your group is taking up; be considerate of others and set up as indicated on the screen graphic, or as advised by ushers/security. When purchasing a General Admission ticket you may be quoted a row and seat number, however these are for inventory purposes only and do not reflect an actual seat or location.

Front General Admission - Not available at all shows

This ticket allows patrons into a fenced area directly in front of the stage. There are NO seats provided. This is an unreserved area that is based on a first-come, first-served basis - BYO rug or deck chair. Please be aware of how much room your group is taking up; be considerate of others and set up as indicated on the screen graphic, or as advised by ushers/security. When purchasing a General Admission ticket you may be quoted a row and seat number, however these are for inventory purposes only and do not reflect an actual seat or location.Kids are not admitted free in this area - everyone needs a ticket for this area.

Reserved Seating

The Reserved seats are located in front of the stage. Chairs are provided in the Reserved Seating section. You may dance in the seated section, but please remain in front of the seat you have purchased.

Sections:

  • DIAMOND - First 6 rows in front of the stage, at the center of the reserved seating area. Chairs are provided in this section.
  • PLATINUM - Reserved seats that are located at the center of the reserved seating area. Chairs are provided in this section.
  • GOLD - Directly behind and to the side of the Platinum seats. Chairs are provided in this section.
  • SILVER - Directly behind the Gold seats. Chairs are provided in this section.


To view the show specific seating plans go on the Ticketmaster website.

The Deck Upgrade (Available at Rochford Wines Only)

Upgrade any of your a day on the green tickets for The Deck experience. This upgrade includes exclusive access to a scenic deck over the lake with views of the winery and surrounding valley providing some sun and rain shelter. The upgrade also includes a premium bar only available for The Deck ticket holders and private bathroom facilities. Option to pre-order platters for 2 to enjoy in the area. eg antipasto, cheese, characuterie. Please contact Rochford Wines for more information.

The Garden Bar Upgrade

Upgrade your ticket to gain access to the exclusive Garden Bar. This upgrade gives you express entry to the event, food package served for 2 hours (food package varies from venue to venue – may include gourmet BBQ, buffet style selection or tapas). Premium parking (excluding Bimbadgen Winery Events), private bar (cash only sales) and private toilets, all in a relaxed area with a limited capacity. This selection is not available at all concerts and only at selected venues. This is called ‘Garden of Syn’ at Leconfield Wines. An email will be sent to all Garden Bar ticket holders within 2 weeks of the event detailing package timings and menus.

Concert & Dining Package

This ticket is an all-inclusive concert and hospitality package. The Concert & Dining Package area is positioned away from the stage in either the winery restaurant or a hospitality marquee, where patrons can enjoy an exclusive and relaxed dining setting whilst enjoying the concert. It is ideal for couples or groups who want to enjoy delicious gourmet food, private toilets and to experience the concert in a seated sectioned off area. It's the perfect opportunity to entertain clients, reward staff or enjoy the day in style!

Price includes food, concert ticket and a seat in a reserved seated area to view the show. An email will be sent to all Concert & Dining package ticket holders within 2 weeks of the event detailing package timing, menus & dietry requirement information.

Note: Please check when purchasing your Concert & Dining package whether or not a Reserved seat is included in the package, and for alcoholic beverage duration within the package.

Disability Tickets

Please contact the Ticketmaster Contact Centre if you have 'Wheelchair, Companion Card or Special Needs' booking requirements or are otherwise unable to complete a ticket purchase on-line.
Contact details:
136100 and follow the prompts
Accessible Seating Email Request:
mail.bookings@ticketmaster.com.au

Companion Card holders are entitled to a free ticket for their carer. 

Pavilion Dining & Bar Package (available at selected Bimbadgen Winery events only)

The Pavilion Dining & Bar tickets includes; reserved seating to enjoy the show, canapes on arrival, alternate drop entree served to your table and roast buffet dinner service and sweets, three and a half hour beverage package from The Pavilion opening time (serving Bimbadgen wines, beer and soft drinks), reserved parking within the Bimbadgen grounds. An email will be sent to all Pavilion Package ticket holders within 2 weeks of the event detailing package timings, menus & dietry requirement information.

Private Marquees

The private marquees are ideal for birthday parties, hens/bucks or corporate gatherings. The number of private marquees is strictly limited and are available at the following venues:

Rochford Wines Ph: 03 5962 2119
Sirromet Wines Ph: 1800 SIRROMET
Leconfield Wines Ph: 03 9695 7822 Download information here
All Saints Estate Ph: 03 9695 7822 Download information here

Premium Front General Admission (standing room only) - Not available at all shows

There are NO seats provided in this area, all chairs are prohibited in this section. This ticket allows patrons into a fenced area directly in front of the stage, this ticket also gives you express entry into the concert and access to a dedicated lane at the bar.

When purchasing a General Admission ticket you may be quoted a row and seat number, however these are for inventory purposes only and do not reflect an actual seat or location. Kids are not admitted free in this area - everyone needs a ticket for this area.

All ticket types listed above can be purchased in Australia through 136 100, ticketmaster.com.au or in New Zealand through 0800 111 999, ticketmaster.co.nz

Note: When booking please provide your email address and mobile phone number to Ticketmaster so you can be contacted in the event of changes to concert details or cancellation.

Ticket Conditions of Entry

  • ADOTG Events (“Events”) are licensed all ages Event. Persons under 18 must be accompanied by a ticket-holding parent or legal guardian at all times. Except in WA, children under the age of 12 may enter free of charge in the General Admission area only.
  • Tickets cannot be refunded or re-sold. Defaced tickets will not be accepted. Even if you have proof of purchase, lost tickets will not be replaced or reissued. Your ticket is your responsibility.
  • If it rains, the Event will still be held. The Event will only be abandoned if the Promoter deems the conditions dangerous. Refunds (whole or in part) will only be available at the point of purchase, if an Event is abandoned or cancelled. The decision to cancel an Event will be made on the date of the Event.
Will tickets be available at the gate?

Tickets may be available at the gate, call the venue on the day to check that show has not sold out.

Are there facilities for people with special needs?

Yes. Disabled toilets, parking and viewing areas are available at all venues. Please Note: a day on the green shows are held at wineries. Therefore, there are some sloped and uneven areas.

Ticketing - Please contact the Ticketmaster Contact Centre if you have 'Wheelchair, Companion Card or Special Needs' booking requirements or are otherwise unable to complete a ticket purchase on-line.

Contact details:

136100 and follow the prompts
Accessible Seating Email Request:
mail.bookings@ticketmaster.com.au

Parking – A dedicated parking area is available at all sites and is located close to the entry into the event.  Just look out for the signs to accessible & special needs parking upon arrival, they will be sign-posted.

Companion card – Companion Card holders are entitled to a free ticket for their carer. 

Ground condition – Please Note: a day on the green shows are held at wineries. Therefore, there are some sloped and uneven areas.

Toilets – Assessable toilets are located in the main toilet areas on site.

My tickets say "GENADM" but have a row and seat number on them - what does this mean?

The reason a row and seat number appear on your ticket is so Ticketmaster can track the tickets that have been allocated for any specific event.

This information does not mean you have a reserved seat for your event.

Can lost tickets be replaced?

No. Once the ticket sale is processed the purchase is final. While obviously we sympathize with you if you lose your ticket, we are unable to reissue. Even if we have a record of your purchase, we cannot be certain that other less scrupulous members of the public will not use the ticket. Please treat your ticket like cash, as they are irreplaceable.

Can I get a refund or Exchange?

Unless the event you have purchased a ticket for has been cancelled or rescheduled, or there are legal requirements that provide otherwise (including those of the Australian Consumer Law), tickets cannot be exchanged or refunded.

If an event is rescheduled, you will be offered equivalent seats at the rescheduled event. If you are unable to attend the rescheduled event or an event is cancelled entirely, you are entitled to a refund of the face value of the tickets and the per ticket booking fee. However, once an event has taken place there is generally no right to a refund or exchange. In the event of cancellation all refund details will be clearly posted on our website.

Who do I contact if I have an enquiry regarding my ticket order/purchase?

We do not sell any tickets here in our office at a day on the green or on our website – please contact Ticketmaster in regards to your ticket purchase including any tickets purchased during the a day on the green member presale. Contact Ticketmaster here.

You can also login to your My Ticketmaster account to your view your order.

Your Ticketmaster account is separate to your a day on the green members account and any tickets purchased can only be viewed in your Ticketmaster account.

How do I purchase tickets during the a day on the green member presale?

If you are a day on the green member you will receive an email with the presale information regarding the latest tour announcement. This email will contain your a day on the green unique member ID and a Ticketmaster web link to purchase tickets.  If you cannot find your presale email or have deleted it you can still access the member presale by entering your member ID on the event page on the Ticketmaster website. You can also find your Member ID by logging into your a day on the green account.

Your unique member ID does not change and remains the same for the duration of your membership. Your member ID can then be used to purchase tickets during the member presale to any of our shows.

I selected the Print-at-Home delivery method but can’t find the Ticketmaster confirmation email – how do I print my tickets?

If you can’t find your original Ticketmaster confirmation email for your ticket purchase, you can log into your My Ticketmaster account on ticketmaster.com.au to print your tickets.

For any other queries regarding your print-at-home tickets please visit the “Help” section on the Ticketmaster website.

How do I purchase tickets to the garden bar?

Garden Bar tickets can be added onto your ticket purchase during your Ticketmaster on-line order or over the phone. If you have already purchased your event entry tickets (Reserved Seating or General Admission) and you wish to purchase garden bar tickets then you will need to call Ticketmaster to add tickets onto your order 136 100. Garden Bar not available in Perth, WA.

How much are garden bar tickets?

Prices for the garden bar vary from venue to venue (not available at all venues) – please check the event pages on our website for specific garden bar prices.

Garden Bar upgrade tickets are an additional cost on top of your existing entry ticket.

Ticket Scalping FAQs
What is a day on the green's position on ticket scalping?

Ticket scalping and the presence of unauthorised resellers is an issue which continues to frustrate many music fans, artists, venues and promoters, including the team at a day on the green.

We know that Australians and New Zealanders are as passionate about music and live entertainment as we are and we believe that you shouldn’t be taken advantage of by unscrupulous individuals.

Recently we’ve been made aware of people paying excessively inflated prices for tickets to our concerts through unauthorised outlets – some of these tickets being sold multiple times, which has led to fans being turned away at the venue. We are particularly concerned with the inflated prices of these tickets from unauthorised sellers.

We really cannot stress this enough - fans buying tickets to shows presented by a day on the green are warned not to buy tickets from unauthorised operators.

Our only advice is: simply don’t do it.

You don’t know who you’re buying from, the ticket may be in breach of the terms and conditions set by the original ticketing agency (and therefore cancelled), or the same ticket might have been sold multiple times to different people.

We hate seeing fans pay inflated prices for tickets or turned away because their ticket isn’t valid. Beware of sites offering “100% money back guarantee” as this is not the same as getting to experience the show you have booked tickets for. We constantly see disappointed fans turned away at the door when they present tickets which have either been cancelled, sold multiple times, or are complete fakes.

Not only is it a waste of money, it’s simply heartbreaking for fans when this happens – particularly right outside the venue door.

Unfortunately, when this happens, neither a day on the green nor the authorised ticketing agency are able to help you in getting a refund or re-issuing the unauthorised ticket.

At no time does a day on the green allocate tickets to any of the following organisations:

theticketmerchant.com.au | ticketfinders.com.au | worldticketshop.com | ebay.com.au | viagogo.com.au | Ticketmaster Resale (accessible via ticketmaster.com.au)

Scalpers also use the platform Ticketmaster Resale but that does not make them authorised sellers. This can be confusing because Ticketmaster is our official ticketing outlet.

Ticketmaster and Ticketmaster Resale are two different things – there is no guarantee that tickets bought on Ticketmaster Resale will be valid tickets.

The only way you can be assured of paying the correct prices and actually receiving valid tickets is by purchasing via our official ticketing agent Ticketmaster OR via the AAMI Lucky Club should be you an AAMI customer.

If you have any doubts, visit adayonthegreen.com.au for direct links to the authorised ticketing agency of each event.

The ACCC and each state’s consumer affairs body can provide further information as to your rights in relation to unauthorised ticketing sites.

Why does a day on the green care? Isn’t it just about market forces?

Many would argue that reselling tickets is purely about market forces - supply and demand. We disagree with this argument as:

1. The BUYER has few avenues of recourse if a concert/event is cancelled.
On occasion concerts are cancelled or postponed. Buyers who have purchased tickets via authorised outlets are entitled to a refund within the Terms Of Sale of the ticket as outlined by the ticketing agency. By buying from an authorised outlet the buyer is assured that they have avenues of legal recourse if a refund is not supplied. If you buy from an unauthorised ticket seller, you run the risk of not being able to get a refund or exchange if the concert is cancelled, rescheduled or significantly re-located.

Major promoters such as a day on the green have an established reputation of doing the right thing by concert patrons, whereas a ticket scalper most frequently sells under a pseudonym and is not governed by any code of practice. Finding and holding these individuals accountable for a full refund is difficult, in most cases unlikely and is not the responsibility of a day on the green.

It is important to note that the original authorised ticketing agency can only refund to the original purchaser and not to the person who has bought a ticket from an unauthorised seller.

2. The ARTIST has the right to set a ticket price for their fans
Most touring artists have considerable input into the ticket prices their fans pay to attend their concerts. It is the right of every artist to do this.

By on-selling tickets at an inflated price, ticket scalpers are taking advantage of both the artist and the fan. The scalper profiteers off the hard work and talent of the touring artist. A day on the green does not believe this is fair or right.

What does a day on the green do to prevent ticket scalping?

a day on the green limits the number of tickets individuals can purchase to a concert. On shows that are considered to be particularly popular, numbers may be greatly limited and special measures may be employed such as lining up in person to purchase tickets, ticket suppression and/or photo identification being required to enter a seat/venue on the night.

We monitor prominent auction sites and unauthorised resellers for tickets that are being sold in breach of our authorised ticketing agencies’ Terms of Sale.

It is worth noting that it is against the Listing Policy of most auction sites and unauthorised resellers to offer products that are not physically in the seller’s possession.

Unfortunately these measures can often inconvenience the fans we're trying to protect; however these are the current methods available to us to limit and control scalping. You should seriously consider whether to buy tickets from a scalper.

We also do our best to educate our customers not to purchase tickets via any secondary resale site with messaging on our website and social media channels.

Our hope is that the various Governments will introduce anti-scalping legislation that will protect and look after the interest of honest fans.

Australians and New Zealanders are passionate about their music, sport and entertainment and, we believe, shouldn't be taken advantage of by unscrupulous individuals.

Conditions of Entry
Conditions of Entry
  • The promoter of ‘A Day On The Green’ Events (“ADOTG”) is Roundhouse Entertainment Pty Ltd (ACN 091 1626 72) (“the Promoter”).
  • You acknowledge that you enter the Event and the Venue at your own risk.
  • During an Event, patrons must remain on designated pathways and follow official directions by Venue staff and security.
  • Management reserves the right to refuse admission or to eject a ticket holder for behaviour likely to cause damage, injury, nuisance or annoyance or for failure to comply with reasonable requests. Intoxication, aggressive or anti-social behaviour is unacceptable and will result in ejection from the Venue. Those ejected from the Venue will not be re-admitted to the Event and tickets will not be refunded.
  • Parking is available at every event. A gold coin donation to the parking volunteers is greatly appreciated. In the event that the onsite parking is affected by wet weather, off site parking and a complimentary bus shuttle will be made available. Please check our website before you head out to the concert and make sure you allow some extra time to get to the show.
  • All patrons must adhere to local licensing laws. Intoxicated or disorderly patrons will be evicted from the venue. DON'T MISS THE SHOW - Stay In Control. Management reserves the right to refuse admission.
  • Trespassers and anyone assisting trespassers will be evicted from the Venue.
  • No passouts at all venues (except in the case of adverse weather conditions or in an emergency).
  • ADOTG Events (“Events”) are licensed all ages Events. Persons under 18 must be accompanied by a ticket-holding parent or legal guardian at all times.
  • For concerts in VIC, NSW, SA, QLD and TAS kids under the age of 12 can enter free of charge in the General Admission area - no ticket required. Kids aged 12 and over will be charged full price for General Admission tickets. All children, regardless of age, require a ticket for the Reserved Seating areas - there are no childrens prices.
  • For WA concerts everyone must purchase a ticket, including kids.
  • For parents considering bringing a baby to a day on the green - bringing your baby is entirely your prerogative, however not recommended, for both the child & your wellbeing and safety, and your enjoyment of the show. Prams are not permitted in the aisles in the seated area, regardless if you have an aisle seat.
  • Please note: there is no shade or protection from sun or rain.
  • At the time of booking your tickets, you consent to these Conditions of Entry AND Ticketmaster’s terms and conditions of purchase.
  • You may be refused entry if your ticket was purchased from an unauthorized ticket seller or ticket scalper. Defaced tickets will not be accepted. Even if you have proof of purchase, lost or stolen tickets will not be replaced or reissued. Your ticket is your responsibility.
  • Wristbands will be provided at the Event for reserved seat ticket holders. Wristbands which are removed or tampered with will be rendered invalid and will not be replaced. Lost or missing wristbands will not be replaced.
  • It is a condition of entry to all Events that a search of person or possessions may be required at the time of entry to the Venue. Prohibited items will be confiscated by the Promoter. The Promoter accepts no responsibility for confiscated items.
  • No tables, tents or sun shelters. No umbrellas (even if it’s raining); bring good quality raincoats and gumboots instead.
  • No BYO alcohol. Alcohol is available for purchase at the Event. Patrons found to have brought alcohol into the Venue will be evicted from the Venue. Patrons who wish to consume alcohol must have photo ID. It is an offence to supply minors with alcohol and anyone found supplying minors with alcohol will be evicted from the Venue.
  • No large eskis, cooler bags, backpacks or carry bags over 26 litres in size. No shopping trolleys or push carts
  • No Large oversized chairs, reclining chairs, air beds and deck chairs. Standard sized collapsible camping chairs only (max 1m high x 80cm wide). No carry bags for chairs
  • No BYO soft drinks or any other non-alcoholic beverages other than sealed see through plastic bottled water. Bottle must be transparent and 1.5 litre max size. Drinks required for dietary or health purposes are allowed in sealed containers with written consent from a health professional.
  • No glass - this includes wine glasses, jars, or any other containers or items made of glass. Although bottles of wine will be sold inside the Venue you may not bring any glass object into the Venue.
  • No metal cutlery or knives of any sort are permitted into the Venue.
  • No selfie or Go Pro sticks allowed.
  • No animals (except guide dogs) are permitted in the Venue.
  • No beanbags, blow-up air chairs or lounges.
  • Point and shoot cameras are permitted but professional-standard cameras and video cameras are not. Unauthorized photography may result in images being deleted by security staff. Media and professional photographers must arrange accreditation through our publicist Linda Freedman. Discretion as to whether your camera is deemed a professional-standard camera’ rests with the Promoter’s security staff and debate will not be entered into. Cameras with powerful zoom lenses or multiple lenses in a carry case or SLR cameras are generally not allowed.
  • Open fires, naked flames, disposable BBQs, laser pointers, fireworks, flares, flags or banners, whistles, horns, musical instruments, loud hailers, public address systems or any other objects considered by the Promoter and the Venue to be dangerous or capable of causing a public nuisance that could be used to distract, obstruct or interfere with any performer are prohibited.
  • Space is limited on the green. You will be directed by security and event staff to condense your setup if it is deemed excessive.
  • Smoking is ONLY permitted in marked designated smoking areas. Smoking is NOT permitted in the Reserved Seating areas. Please note that all WA Venues are smoke free.
  • By entering an Event, you consent to being filmed and photographed during the Event. Footage or images may be reproduced, published and exploited by the Promoter without restriction including but not limited to marketing and promotional use and in all media.
  • The Event will only be abandoned if the Promoter deems the conditions dangerous. Refunds (whole or in part) will only be available at the point of purchase, if an Event is abandoned or cancelled. The decision to cancel an Event will be made as early as possible but may not be made until the morning of the event.
  • The Promoter reserves the right to cancel or re-schedule the Event. If the Event is cancelled or re-scheduled, the Promoter will use best endeavours to notify ticket holders via its website and SMS so it is advisable to notify Ticketmaster of your details including mobile number. In the case of re-scheduled Events, ticket holder’s unable to attend the re-scheduled Event must apply for a refund within five working days of the re-scheduled Event. Ticket holders of free or complimentary tickets will not be entitled to a refund for a cancelled or re-scheduled Event.
  • The Promoter reserves the right to change the support act line-up without prior notification. In the event of a change of the support act line-up change, refunds will not be available.
  • Warning: Excessive exposure to loud music may cause damage or loss to your hearing. The use of earplugs is recommended if long term hearing damage or loss is of concern to you.
  • Warning: The Venue is an outdoor venue and whilst all care has been taken to make the Venue safe, the Venue may contain dangerous and uneven surfaces. Patrons should exercise all care and caution when entering or on the Venue premises.
  • In the Event of an emergency situation or evacuation, you must follow all official directions by Venue staff & security.
  • To the maximum extent permitted by law, the Promoter and the Venue accepts no responsibility for loss, injury or damages however caused by the patron attending the Event or by entering or being on the Venue premise whether caused by the negligence of the Promoter or Venue or otherwise.
General Information
Merchandise

A DAY ON THE GREEN – OFFICIAL MERCHANDISE

In addition to selling a variety of artist merchandise you can also find a range of a day on the green branded goodies
including t’shirts, hats, hoodies, CD’s and stubbie coolers



Many of the artists that perform at a day on the green will meet fans and sign official merchandise so keep an eye out for
signing times on the big screens or at the Merchandise tent on the day!

Partners

a day on the green has become one of this country's icon lifestyle events on calendars from the Bellarine Penninsula to Brisbane. From it's humble beginning of two concerts in 2001, the upcoming season will see at least 50 concerts, delivering many unique national and local sponsorship opportunities.

These events have the ability to showcase products and services to a specific target market as well as provide a vehicle for entertaining clients, staff and business associates.

For sponsorship enquiries please contact Sean Pickwell at Waterfront.
Email: sean@waterfronthq.com.au

Membership FAQs
My a day on the green membership is linked to an old email address!

The quickest way to resolve this is to create a new a day on the green Membership using your new preferred email address. Click here to sign up.

Once your sign up is complete, please email requesting that your previous account be closed. We’ll email you with confirmation once this has been completed.

How do I reset my a day on the green Member log-in password?

Click here to reset your a day on the green Member log-in password. Please allow up to 30 minutes for the email to arrive in your inbox, particular during high traffic periods.

Please note: you DO NOT need to be logged in as an a day on the green Member during a pre-sale, all that you need from a day on the green is your pre-sale code.

You will need to be a member of the Ticketmaster’s website to complete your transaction. If you're in the process of purchasing tickets and it's asking you to log in, this is the information they are after. This is completely separate to your a day on the green log in information.

If you are having problems with your Ticketmaster membership log in then you will need to contact them directly.

I haven't received my a day on the green Member validation email and/or pre-sale code?

Please allow up to 30 minutes to receive your validation email or pre-sale code reminder email, especially during high traffic periods.

If it has been more than longer than 30 minutes and you still have not received your validation email, please email  us using the email address you signed up with and we will investigate.

An alternative to receiving a pre-sale code reminder email is to visit the UPDATE YOUR DETAILS page and it can be viewed there.